IBM Middleware provides an unmatched technology and expertise foundation that bridges the worlds of traditional enterprise IT and ecosystem-based innovation – helping clients unleash digital transformation without compromising security or governance.
It powers business process orchestrations, high-volume electronic message exchange, complex routing, translation, and flexible interaction with multiple internal systems and external business partners.
IBM® application integration solutions deliver access to data, applications and information regardless of platform, device or data formats—across both on-premises and cloud environments. IBM Integration is world class integration for the API economy – integrate and connect applications, processes and data quickly, flexibly and responsively, in today’s complicated hybrid IT environments.
IBM API Management
IBM® API Management enables you to create, assemble, manage, secure and socialize web application programming interfaces (API). Available in both on-premises and cloud solutions, its detailed analytics and operational metrics allow you to monitor API usage to ensure that the developers’ needs – and applications using the API – are being met.
IBM® MQ is robust messaging middleware that simplifies and accelerates the integration of diverse applications and business data across multiple platforms. It facilitates the assured, secure and reliable exchange of information between applications, systems, services and file by sending and receiving message data via messaging queues, thereby simplifying the creation and maintenance of business applications.
IBM Integration Bus
IBM® Integration Bus family provides options for a universal integration foundation based on enterprise service bus (ESB) technology. Implementations help to enable connectivity and transformation in heterogeneous IT environments for businesses of any size, in any industry and covering a range of platforms including cloud and z/OS.
IBM WebSphere Cast Iron
Rapidly connect your cloud applications without writing a single line of code.
Cast Iron is a solution for integrating cloud and on-premises applications and enterprise systems in a hybrid environment. It enables you to configure, run and manage integration in the cloud without any infrastructure footprint. You have access to a suite of connectors and hundreds Template Integration Projects (TIP) to integrate applications in a complex hybrid environment. Integrate enterprise resource planning (ERP), customer relationship management (CRM), human resource information system (HRISW) and other applications, in public or private cloud environments, and with other on-premises applications. A connector development kit enables you to build custom connectors to other applications. It also offers a template development kit that helps you convert integration projects into templates that accelerate future integration.
IBM DataPower Gateway
IBM Business Process Manager
IBM Business Process Manager is a comprehensive Business Process Management Platform (BPM) application that provides full visibility and insight to managing business processes. The components of IBM Business Process Manager provide a unified BPM repository to manage the business processes and their associated artifacts, tools for authors, administrators & users and a runtime platform.
IBM Business Process Manager Standard is ideal for multi-project improvement programs that focus on workflow and productivity, scaling easily from initial project to enterprise-wide programs.
BPM is also utilized as a cost effective and scalable alternative to custom application development to automate key enterprise processes for which off commercial off-the-shelf (COTS) software may not be available or feasible.
Customer to Business
It’s really about knowing your customer and showing them you’re listening, caring, adopting, anticipating, Going-the-extra-mile by doing the large-, small-, and in-between things that show you really care. Simply put, it is delivering value at speed and scale while treating customers as individuals.
C2B isn’t the future….It’s what’s happening now. You must transform your business to deliver the best experience possible to win the hearts and minds of you customers – keep them loyal and coming back for more; however, there is still a gap to close. While nearly 9 out of 10 brands of brands are satisfied with their ability to resolve conflicts with customers, only 35% of consumers believe this is true.
So how can you close the gap between how you think you are performing and what consumers are experiencing? We have learned by working on thousands of engagements – including 2000 leading brand name companies – this starts when you put the customer at the center of your business and embrace a C2B strategy. There are three parts to a C2B strategy;
1. Deliver personalized content in context to drive customer engagement.
2. Collaborate and engage with partners and suppliers with speed and flexibility.
3. Deliver secure, intelligent and authentic interactions.
To execute on this strategy, we are set and ready to help. Actually, all of what you need is ready today through IBM Marketing, eCommerce and merchandising, Customer Analytics for customer engagement, Procurement, B2B Integration and Payments.
IBM Sterling B2B Integrator
IBM Sterling B2B Integrator® makes it faster and easier to build, deploy and manage integrated B2B processes across diverse business partner communities. It powers business process orchestrations, high-volume electronic message exchange, complex routing, translation, and flexible interaction with multiple internal systems and external business partners.
IBM Sterling B2B Integrator Basic Edition
Organizations are looking for ways to create more intelligent networks of business partners, customers, and suppliers in order to enhance efficiency and profitability. However, business-to-business (B2B) interactions do not exist in isolation, and must be integrated with your internal systems and processes.
IBM® Sterling Managed File Transfer
IBM® Sterling Managed File Transfer enables enterprises to manage and control the critical information flows that run their dynamic business networks. Through seamless, reliable and secure data delivery you can improve business performance, reduce IT complexity, support growth and reduce your risk.
B2B Cloud Services
Changing marketplace conditions such as growing complexity, increased customer requirements and lack of visibility have increased the value of effective B2B process automation. Built on a security-rich cloud infrastructure that can better process multiple millions of transactions a day, IBM’s B2B Cloud Solution’s service-oriented architecture gives the solution the agility to adapt to the ever-changing needs of multi-enterprise environments. Results include cost savings, process improvements and a competitive advantage for you.
IBM Digital Experience Solutions
The IBM Digital Experience platform enables organizations to create, manage, optimize, and deliver multi-channel experiences to all constituents, whether they use the company’s intranet, extranet, or public-facing website on virtually any device. It provides the tools needed to create Web content, Web applications, forms, and transactional back-end integrations that empower the business to deliver engaging digital experiences.