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Blog & Thought Leadership

SEO tips for online retail start-ups.

Why is SEO important? This guide has been written specifically for you to garner clients and increase your company’s online presence. SEO is important because it enables Google to index your website and gradually build your ranking amongst the searches. With...

Choosing an EDI Option:In-house or Outsource?

Choosing an EDI Option: In-house or Outsource? The market is flooded with many EDI software solutions and outsourced solution providers. It can get difficult to choose which one would suit your needs the best. You need a solution that can automate & streamline...

How Can SPICE Make Your EDI Life Easier

How Can SPICE make your EDI life easier? EDI or Electronic Data Interchange is the paperless or electronic transfer of business documents between business partners. EDI helps reduce processing time, errors and cost by transferring to a paperless system of managing...

Benefits of ASN

ASNs are effectively electronic packing slips that are transmitted by a supplier/shipper and received by you in advance of the shipment. It digitally follows the physical shipment from source-to-shelf.  ...

Staying Relevant in a World That is Being Dominated by Amazon

Amazon is dominating. They have ownership and expertise in retail, data storage, and logistics. Their mobile app is even topping the social giants: Facebook, Instagram, and Snapchat. And guess what? They have even opened their own fashion brand. They disrupt and...

Is Your Supply Chain Omni-Channel Ready?

Expectations on retailers have dramatically increased in this era of the connected customer due to increasingly easy access to information on products and competitor pricing; through mobile devices they have access anywhere – including while in-store shopping. This...

eCommerce Subscription Model Strategy

Where are you on your ecommerce subscription model strategy? The latest study from MGI suggests that subscription models will surge over the next 4 years. This is a great idea for consumables like, razors; food; vitamins and supplements; diapers; pet food etc. We’re...

The Value of B2B/EDI Integration Data

Much of the effort around EDI/B2B integration has been to integrate your processes with suppliers and trading partners, but it has also been used to generate lots of data. And once this data is generated, it provides value to retailers in a number of ways. EDI has...

Where is B2B/EDI Integration Heading?

  A huge area that still presents a challenge in the current EDI business is the lack of education around what EDI is, what it’s capable of, and what particular organizations can do with the EDI processes. Most retailers have a good understanding of what EDI is...

B2B E-commerce: It’s a Journey, Not a Destination

Interest in B2B E-commerce, the business model of introducing E-commerce and “omni channel” processes into B2B sales, is increasing rapidly. I find that manufacturers, wholesalers and distributors within our customer community are showing a keen interest in...

The Mobile Advantage in the Retail Enterprise

Everywhere you look, people are using their smart devices, whether they’re mobile phones, tablets or wearables. This trend is only going to continue to increase, just think about it: 44 percent of children under age 17 own a smartphone and 22% of the global population...

Retail Pressures are Fuelling Growth in Scan-based Trading (SBT)

As retailers (and brands) struggle in this devastating retail environment, SBT has emerged as a possible retailer & supplier deep collaboration, counter-strategy that ties the fate of the multi-brand retailer with the success of the anchor brands that make up the...

Vendor Compliance…Here We Go Again

With the announcement of Amazon tightening their Advance Ship Notice (ASN) compliance program, I thought I would share some thoughts on vendor compliance. But first more about Amazon’s announcement: ASN On-Time Non-Compliance 2% cost of product: the ASNs you submit...

The State of EDI-B2B Integration in Retail

EDI technology that has been utilized for several decades, in various stages from early infancy to levels of maturity that exist today, however, the industry that it serves has been going through some changes. Retail has been affected by omnichannel, and omnichannel...

Light up your data – Spice Live Board

I remember a number of years ago; I was sitting in my office as the VP of Operations with a multi-channel retailer, and I happened to check our online sales for the day; we just achieved our all-time highest one-day sales level! So I walked around the head office...

Sell More – Connected Retail

In the retail industry this is done primarily through; Increasing the number of customers and Increasing the share of their wallet your business obtains. This is becoming more difficult in this era of the ultra-connected customer, due to increasingly easy access to...

SPICE World: Global Brands Scale their Operations Quickly

A brand that has seen initial success in Canada or the US is now setting its sight for rapid continental expansion.  This expansion usually means that the management team is taking more direct control of the brand locally, opening physical stores in certain markets,...

Are you getting the most out of your Merchandise Planning?

3 Common pitfalls why companies do not succeed in Merchandise Planning Unfortunately many companies fail entirely and others have disappointing results with the practice of merchandise planning.  Upon close examination one can quickly establish some commonalities....

Vendor Compliance Programs Means $ to the Bottom-line

Do you feel that shipments are being delayed into your warehouse due to mistakes being made, which causes a delay with a ripple effect?  This then impacts your other shipments and at times it feels like your “problem/quarantine area” is getting packed with more issues...

The value of Merchandise Planning within an organization

The discipline of merchandise planning is often misunderstood by many organizations. Time and time again Presidents and CEO’s of companies ask the question “what is the value of merchandise planning”?  In order to answer this question correctly one must understand...

Omni-channel Execution: “endless aisle” drives sales and margins

The retail, manufacturing and distribution world is abuzz with “Omni-channel,” a term that still draws different responses in what it means.  If you ask the consumer about “Omni-channel,” they don’t know or care – it’s just shopping with a great experience,...

Breaking Big Data – Innovation through information

Many years ago I had the chance to observe a local shop keeper chat up his customers at his store. His friendly demeanour, open ended questions and proactive approach to make sure you get what you want got him some clear responses. He would also meticulously note down...

Retail Vendor Compliance Best Practice

It is common practice for retailers to have published compliance programs that their merchandise suppliers are expected to follow as part of their Vendor Agreement. The retailer will do this as a way to ensure they have a seamless flow of merchandise and related data,...

Delivering on the promise of omni-channel

Ease of service, choice of products, best prices and increased visibility is the mantra that is key to winning the modern consumer. This can be seen from booking a flight ticket to doing a check-in online. Where online services may be implementable, the challenge lies...

In Dialogue with a Recruiter

If you are on the job market or not, you have more than likely been contacted by a recruiter at some point during your career. Recruiters are facilitators of change and usually work very closely with candidates and companies. A top recruiter, in-charge of attracting...

High Performance Supply Chains (Part 2)

In the earlier blog we created an overview of challenges and pitfalls many companies experience when they attempt to improve the management and performance of their Supply Chains.   Macro Level Gap Analysis In many cases improvement strategies are not created to...

High Performance Supply Chains

Many corporate executives are concerned, perplexed and confused with supply chain related activities.  Supply chain is often viewed as the transportation group, a standalone warehousing and distribution function or simply an unexplainable mixture of everything that is...

Achieving Profitable Sales Growth using “Next Gen” Web Portals

Companies have been focusing on upgrading their “core systems” such as Finance systems, Enterprise Resource Planning (ERP) systems, Warehouse systems and such large packages.  These systems are primarily designed to improve internal workflow and productivity....

The Balanced Scorecard

Business scorecards are often referred to as ‘Dashboards’ – the key information you need to drive your operation and ultimately, your business.  Like an automobile dashboard, the Business version should be readily available, up to date, relevant, easy to see what’s...

Supply Chain Intelligence

As a Supply Chain Leader responsible for ensuring all key business processes deliver an effective inventory replenishment program, and ultimately, a strong In-Stock position to maximize sales opportunities: right product, right place, right time and right...

‘Lean’ and ‘Six Sigma’ Aren’t Just Supply Chain Buzzwords

The press, consultants and executives use terms such as ‘Lean’ and ‘Six Sigma’ interchangeably, but what do they really mean and how applicable are these concepts to your operations? At the most basic level, ‘Lean’ is the practice of minimizing waste in a process...
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